Terms and Conditions

1. Parties

These terms and conditions govern the relationship between NeuroBulls, a trade name of D Business Group ES, with registered office in Spain (hereinafter, "NeuroBulls" or "the Provider"), and any natural or legal person who engages the services offered through the website neurobulls.com (hereinafter, "the Client").

2. Object of Services

NeuroBulls offers AI marketing services, including but not limited to: AI-generated photography, AI-generated video, virtual model creation, content strategy, and digital marketing consultancy, as described on the website and in individual commercial proposals.

3. Contracting Process

The process of engaging NeuroBulls services follows these stages:

1. Initial contact: The Client submits an inquiry through the website's contact form or via email to hola@neurobulls.com.
2. Proposal: NeuroBulls prepares a detailed commercial proposal outlining the scope, timelines, and pricing of the requested services.
3. Acceptance: The Client accepts the proposal in writing (email or contract signature), at which point the contractual relationship is formalized.
4. Execution: NeuroBulls proceeds with the execution of services according to the agreed terms.

4. Pricing

Service prices are those published on the website or indicated in the individual commercial proposal. All prices are expressed in euros. Prices do not include Value Added Tax (VAT, 21%) unless expressly stated otherwise. NeuroBulls reserves the right to modify the prices published on the website at any time, without affecting already contracted services.

5. Payment Terms

Unless otherwise agreed in writing, the standard payment terms are as follows:

• 50% of the total amount upon confirmation of the service engagement (upfront payment).
• 50% of the total amount upon final delivery of the work.

For monthly packages, payment is made monthly in advance.

6. Delivery Timelines

Delivery timelines will be as specified in the commercial proposal or in the description of the selected service package. Timelines commence from the receipt of the initial payment and all necessary materials provided by the Client. NeuroBulls will make all reasonable efforts to meet the established timelines, although the indicated timelines are estimates and do not constitute a firm commitment unless expressly stipulated otherwise.

7. Intellectual Property

Upon full payment for the services, the Client will receive a full commercial license over the deliverables produced by NeuroBulls for unrestricted commercial use.

NeuroBulls reserves the right to use the deliverables in its portfolio, website, social media, and promotional materials for self-promotion purposes, unless a Non-Disclosure Agreement (NDA) is signed that prevents it.

NeuroBulls' internal tools, methodologies, templates, and processes are not transferred to the Client and remain the exclusive property of NeuroBulls.

8. AI-Generated Content

The Client acknowledges and accepts that all models, images, and videos created by NeuroBulls are generated using artificial intelligence and do not represent real people. Virtual models are fictional AI-generated creations.

The Client assumes responsibility for the use made of AI-generated content, including compliance with applicable regulations regarding advertising, image rights, and labeling of AI-generated content in their jurisdiction.

9. Revisions

The number of included revisions will depend on the contracted service package and will be specified in the commercial proposal. Additional revisions outside the agreed scope may be subject to additional costs, which will be communicated to the Client before execution.

10. Cancellation

For monthly packages, either party may cancel the contractual relationship by providing written notice at least 30 calendar days in advance.

For one-off projects, in the event of cancellation by the Client once work has commenced, NeuroBulls will invoice proportionally for work already completed. The upfront payment is non-refundable if the corresponding work has already been executed.

NeuroBulls reserves the right to cancel a project in the event of non-payment, breach of these terms by the Client, or force majeure circumstances.

11. Limitation of Liability

The total liability of NeuroBulls to the Client for any claim arising from or related to the services provided shall be limited to the total amount paid by the Client for such services.

NeuroBulls shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or other intangible loss, arising from the use or inability to use the deliverables.

12. Applicable Law

These terms and conditions are governed by Spanish law. For the resolution of any dispute arising from the interpretation or execution of these terms, both parties expressly submit to the competent Courts and Tribunals in Spain, waiving any other jurisdiction that may apply.

13. Online Dispute Resolution (EU Consumers)

In accordance with Regulation (EU) 524/2013, we inform consumers in the European Union that the European Commission provides an online dispute resolution platform (ODR platform), accessible at the following link:

https://ec.europa.eu/consumers/odr

Our contact email for complaints is hola@neurobulls.com.

14. Contact

For any inquiries related to these terms and conditions, you may contact us via email at hola@neurobulls.com.